Tuesday, September 9, 2008

WAR's OB Trouble in Europe

A public apology from GOA, the European publisher and operator of Warhammer Online: Age of Reckoning, was posted on the WAR European site for the great failure happened on the first day open beta test. Much of the players - except very few closed beta testers - couldn't access into the test because the account registration and authentication for new players didn't work.

In this apology, Ghislaine Le Rhun GOA's chief executive remembered the whole course of event which must have made his team tired out.

During the day, we have reconfigured authentication and database servers several times, both of which suffered under the huge number of simultaneous connections. The investigations and corrections we have done so far were essentially targeting the parts of the system which didn't require a complete stop of the writing process in the database. This means we preferred to keep the database turned on during the day to let it work on the huge number of accounts that were in the process of being handled. This operation will continue through the night and when complete, we will shut down the database and reconfigure it.

At the end of the article, he promised to give players access to the account page if the operation works as anticipated then you register your code for the open beta. His expectation of the re-start test is going to be late Monday morning.

0 comments: